FAQs – You've Got Questions, I've Got Answers!

How much space does the booth need? To ensure everything fits comfortably, I ask for at least a 10x10 ft space. I’ll arrive with plenty of time to set up and take down, plan on about two hours total before and after your booth time.


What’s your cancellation and refund policy?
To lock in your date, a $75 retainer is required and is non-refundable. If something changes, I totally understand, just let me know at least 14 days in advance. I’ll do my best to reschedule you based on availability at that time.

Will someone be there to help with the booth? Yes! Our Signature and Luxe packages include a friendly booth attendant who will handle setup, assist your guests, and make sure everything runs smoothly—so you can relax and enjoy the moment. For our Classic package, the booth is fully automated and easy to use, perfect for more casual or intimate gatherings.

How many hours should I book? That depends on your guest count, but a general rule is one hour per 30 guests to keep things flowing without long lines. I’m happy to help you decide what works best!

Where do you travel?
I’m based in Kalamazoo and proudly serve all of West Michigan! Events outside of the area may have a mileage fee depending on the distance.

Can I customize the booth?
Absolutely! We offer options to personalize your booth experience—from backdrop selection to screen customization and more. While I don’t offer fully custom-designed backdrops or branded booths just yet, there are still plenty of ways to make it your own!

Where can I view your privacy policy?
We take your privacy seriously. You can view our full Privacy Practices anytime here. It covers how we handle guest photos, data collected during your event, and your rights to opt out. If you have any questions, just reach out — we’re happy to help!